Terms of Service
Last updated: 29 July 2026
Introduction
These Terms of Service ("Terms") govern your access to and use of the DeepSeer application and related services (the "Service"). By creating an account or using the Service you agree to these Terms. Please also read our Privacy Policy, which explains how we handle personal data.
1. Who we are
We are DEEPSEER LIMITED, a company registered in England and Wales (registered number 12647524) whose registered office is 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. In these Terms we refer to DEEPSEER LIMITED as "DeepSeer", "we", "us" or "our", and to you as "you" or "Customer".
2. Your account
You must provide accurate information when you register and keep it up to date. You are responsible for keeping your account credentials secure and for all activity that takes place under your account. You must notify us promptly if you believe your account has been compromised.
3. Acceptable use
You agree not to use the Service to:
- break any applicable law or regulation, or infringe the rights of others;
- attempt to gain unauthorised access to the Service or its underlying systems;
- interfere with or disrupt the integrity or performance of the Service;
- scrape, copy or extract the Service or its outputs by automated means, except through any interface we provide for that purpose;
- build or assist in building a competing product or service;
- misuse the Service in a way that could harm DeepSeer or other users.
3.1 Permitted subjects of analysis
The Service may be used to analyse how the following are represented: (a) you, and your brands, products and services; (b) organisations, including competitors, as entities; and (c) your own personnel, in their professional capacity, where you have an existing relationship with them and have met your own transparency obligations under applicable data protection law.
The Service must not be used to analyse, profile or assess any individual other than those described in (c). This includes, without limitation, personnel of other organisations, journalists, regulators, elected officials, public figures and private individuals.
You warrant that each query you submit complies with this clause, and you shall indemnify us against any claim, loss or liability arising from your breach of it. Where we become aware of use of the Service in breach of this clause we may, on notice and without liability, suspend the affected account or feature, require deletion of affected outputs, and terminate for material breach if the breach is not remedied within ten (10) days.
4. Your content and data
You retain ownership of the content and data you submit to the Service ("Customer Content"). You grant us a non-exclusive licence to host, process, transmit and display Customer Content, and to submit it to the third-party large language models we query, solely to provide and support the Service for you. We claim no other rights in it.
We do not use Customer Content to train, fine-tune or improve any artificial intelligence or machine learning model, whether our own or a third party's.
We may use aggregated, de-identified data derived from use of the Service to operate and improve it, provided that data cannot reasonably be used to identify you or any individual.
You are responsible for ensuring you have the rights to submit any Customer Content you provide.
4.1 Data processing
Where we process personal data on your behalf in providing the Service, we act as processor and you as controller. That processing is governed by our Data Processing Addendum, which is incorporated into and forms part of these Terms. In the event of conflict between the Data Processing Addendum and these Terms in relation to the processing of personal data, the Data Processing Addendum prevails; in all other respects these Terms prevail.
5. Our service and availability
We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted or error free. We may make changes to the Service from time to time; we will not make changes that materially reduce its core functionality during a paid subscription term without giving you reasonable notice.
The Service generates analysis using third-party large language models. Those outputs may be incomplete, out of date or inaccurate, and are not a statement of fact by DeepSeer. They should not be relied on as professional advice, and you should not use them as the sole basis for a decision about any individual.
6. Fees and payment
Paid plans are billed in accordance with the pricing shown at the time you subscribe. Fees are exclusive of VAT and any other applicable taxes, which we will add where required. Fees are charged through our payment provider, and your subscription renews automatically for successive terms until cancelled.
We may change our prices. Any price change takes effect from your next renewal, and we will give you at least thirty (30) days' notice before it applies. If you do not accept a price change you may cancel before the renewal date.
You can manage or cancel your subscription from your billing settings. Except where these Terms say otherwise, fees are non-refundable.
7. Confidentiality
Each party may receive information from the other that is marked confidential or would reasonably be understood to be confidential ("Confidential Information"). Each party will keep the other's Confidential Information in confidence, use it only for the purposes of these Terms, and disclose it only to those of its personnel and advisers who need it and are bound by equivalent obligations.
These obligations do not apply to information that is or becomes public through no breach of these Terms, was already known to the receiving party without restriction, or is independently developed without reference to the disclosing party's Confidential Information. A party may disclose Confidential Information where required by law or a regulator, giving the other party notice where it is lawfully able to do so.
These obligations apply during the term and for three (3) years after it ends. Personal data is governed by the Data Processing Addendum rather than this clause.
8. Intellectual property
The Service, including its software, design, models and content other than Customer Content, is owned by DeepSeer or its licensors and is protected by intellectual property laws. These Terms grant you no rights in the Service except the limited right to use it as described here.
9. Liability
Nothing in these Terms limits or excludes either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
Subject to that, neither party is liable to the other for indirect or consequential loss, or for loss of profits, revenue, business, anticipated savings, goodwill or data, however arising.
Subject to the above, each party's total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the total fees paid or payable by you under these Terms in the six (6) months immediately preceding the event giving rise to the claim.
Your indemnity under clause 3.1, and either party's obligations of confidentiality under clause 7, are not subject to the limit in the preceding paragraph.
10. Suspension and termination
You may stop using the Service and close your account at any time; closure takes effect at the end of your current paid term.
We may suspend or terminate your access if you materially breach these Terms and, where the breach is capable of remedy, fail to remedy it within ten (10) days of notice, or if we are required to do so by law. We may suspend access immediately where necessary to protect the security or integrity of the Service, and will restore it as soon as the cause is resolved.
On termination your right to use the Service ends, and we will delete or return personal data in accordance with the Data Processing Addendum. Clauses 4, 7, 8, 9 and 12 survive termination.
11. Changes to these terms
We may update these Terms from time to time. Where changes are material we will give you at least thirty (30) days' notice by email or in the Service. If you do not accept a material change you may terminate before it takes effect. Your continued use of the Service after that date constitutes acceptance.
12. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
The English-language version of these Terms is the original and authoritative version. We may provide translations for convenience, but in the event of any conflict between the English version and any translation, the English version prevails.
13. General
Neither party is liable for failure or delay caused by events beyond its reasonable control, provided it takes reasonable steps to mitigate the effect.
You may not assign or transfer these Terms without our written consent, which we will not unreasonably withhold. We may assign them to a group company or in connection with a merger, acquisition or sale of assets.
These Terms, together with the Data Processing Addendum and our Privacy Policy, are the entire agreement between us in relation to the Service and replace any earlier discussions or representations, except that nothing excludes liability for fraudulent misrepresentation.
If any provision is found unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999.
14. How to contact us
If you have any questions about these Terms, contact us at hello@deepseer.ai or by post at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.